What does SaaS stand for?
AnswerSoftware as a Service
SaaS stands for software as a service: the provider hosts and maintains the software, and customers subscribe to use it.
Tech · Facts & stats
7 fact-checked facts about software as a service, each with the reason behind it. 5 more are in today's round and join this page after it closes.
AnswerSoftware as a Service
SaaS stands for software as a service: the provider hosts and maintains the software, and customers subscribe to use it.
AnswerThe share of customers who cancel over a period
Churn rate is the percentage of customers or revenue lost over a given time period.
AnswerInfrastructure as a Service
IaaS provides raw computing resources such as virtual machines, storage and networks on demand.
AnswerService level agreement
A service level agreement sets measurable promises, such as uptime and support response times.
AnswerSoftware installed and run on the customer's own computers or servers
On-premises software runs on hardware the customer owns or controls, the opposite of provider-hosted SaaS.
AnswerAbout 8.8 hours
A year has 8,760 hours, and 0.1% of that is 8.76 hours of allowed downtime.
Answer99.999%
Five nines means 99.999% availability, which allows only about 5 minutes of downtime a year.